It seems to be a common problem with companies these days, As the company grows, providers care less and less about their customers. I've recently upgraded to a 10 MB line and I'm paying /- R1400 a month. But despite the high price I chose to stick with MWEB thinking they would provide the best ...
We have been experiencing a problem with our data which is disappearing at an alarming rate. Our usage per month is on average 7.5-8.5 Gigs. From 20-23 July it was 4.4 Gigs (of which 2 days were over the weekend with nobody using it). Our computer person checked everything - spyware, updates, ...
Even though my problem is not yet resolved this is the one person who has really made an effort to do what he can to help me with my problem. He has truly gone the extra mile of which I am thankful for. Keep up the good work! To Ralph Pool! ...
A line was reported three months ago and is still a problem, it gets reported every day for weeks and no support is given. Once you do get put to a manager they say they will call you back and nothing happens. They always blame other providers such as Telkom and never come to a conclusion. THIS IS ...
At 11h35 i phoned mweb for assistance with a ADSL line which they never moved back to Telkom or cancelled when the adsl account was cancelled only to speak with an accounts person by the name of Ghaalib Jeaven who decided it was his job to explain to me the difference between arrogant and militant ...
This has been the case since I can remember. MWEB has THE BEST call centre in the world. Thanks a million for always having an answer to my questions - and the patience to bear with me. ...