I have business ADSL with Fixed IP addresses, serving a mail server. Six days offline now!! of Telkom having fixed it, they have never been near the site, have never phoned, have NOT attended! It's a business line serving a mail server!!! What now? Incompetent Call Centre staff assuring me Telkom ...
Good day We are experiencing VERY bad service lately (last 3 months). I am going to outline the problems we are facing as I am now at a point where I will just move away to another supplier. 1. I do not get any replies from my accounts manager (Ben Moodley), if he is no longer working at Mweb why ...
I have made several requests to have a billing issue resolved, and each time get a promise to get back to me. What else am I supposed to do? According to the My Account page on your website, I now have a credit... but why doesnt anybody phone me back? How am I supposed to get my money back? ...
I have asked a sales agent for my new contract after waiting 3 weeks to get my old one canceled and after a week i still haven't gotten the new forms yet and I am waiting for the forms still so I have decided to move to a new ISP and Mweb Still doesn't want to send me the cancellation forms please ...
I received a threatening email from MWEB to restrict my 1Mbps UNCAPPED ADSL. MWEB have shaped and throttled my service for several years and I have never attained the speed indicated by MWEB in their contract and on their website. MWEB sight their unspecified AUP policy. I do not continuously ...
More than a month ago I applied for uncapped ADSL data from mweb. I went into Canal Walk and was helped by Jemaff. His friendly and professional service was a breath of fresh air. He always responded fast on my emails. I was waiting for Telkom to install my line. In that time mweb's free wifi ...