I signed up for a 6 mth contract with the 1st 2 months free, for the 1st 2 months I had no prob with my internet but then all started breaking loose. My linespeed just inexplicably dropped quite drastically, I called MWEB and did all the troubleshooting tests and nothing worked they blamed and ...
I logged a fault with MWEB in July for an intermittent ADSL line, and as per their policy, Telkom will send a technician out within 7 working days (they have a deal with telkom). After 7 working days, upon contacting MWEB again, they claim that Telkom has closed the fault, so they will have to ...
I just have one thing to say about Mweb, their service is pathetic to say the least. The company I work for have endless problems with the internet which drops sometimes 8 times a day, they send Telkom out and their side of things is perfect. We sort out the internet problem and then our phones ...
Good day I have recently sign up with MWEB and I'm just getting no where. After numerous emails I'm still back to square one and I'm getting billed for services I cant use. I've been trying to log on to my website and getting it published with no luck. It's been a month now and I'm still ...
Hello I received my Modem on the 1st of August 2013 and got connected right away. After on 15-16 days of use i was throttled, please provide reason for this, i am very disappointing with mweb, it was my 1st ever ISP and i feel they've just cut our relationship short. ...
I sent a letter yesterday afternoon requesting a cancellation and release of our emails so that they can be re-created with larger mailboxes. It normally takes between 24 to 72 hours during working days for that to be done. But MWEB team managed to do it for me in less than 24 hours. The downtime ...