I purchased an ADSL bundle through MWeb 10 days ago & was told that Telkom would need to split the line before they could activate. Monday this week my router was delivered & Tuesday afternoon I received an sms stating my order was complete &I could contact technical department if I ...
Email i sent to MWEB yesterday just for info below, no response yet... Hi There I want to change my ADSL data account to the "OpenWeb Gamers King 4Mbps account" So I want to cancel my MWEB Uncapped Premium Account. Mostly because I'm a Gamer and recently the amount of spikes I get is ...
I cannot create a strong account password. Reason 1 - Password must be between 6-8 characters. - cannot be longer than 8 characters. Reason 2 - Password may only contain alpha-numeric characters, Remedy: Use only alpha-numeric [a-z and 1-0] characters in the password. - password cannot contain ...
MWEB sold me a faulty router that I returned because it was still under warranty, I was told that I would not be charged for this but this month I'm being billed for it. I called the billing department and got transferred to Sales because apparently it was their fault, I was then told that they ...
I have an all inclusive ADSL account (month-on-month) with Mweb. According to various documentation, a 1 calender month notice is required to cancel. I submitted my cancellation on 04 July 2013 via email and I received acknowledgement thereof, BUT they confirmed that cancellation is for 31 August ...
I signed up for a 4meg line with MWEB, they were to manage the line as well. The most the were ever able to deliver fluctuated between .5 and 1.5meg. I emailed to complain and said that they should reduce my line to a 2 meg line if that was all the service they could provide. Without responding ...