My download speed has been slow for 2 months now. I've logged 3 calls with MWEB. the fault keeps moving from Telkom to MWEB and MWEB to Telkom. i have a 2mbps line. and I'm only running on 0.3mbps - 0.8mbps. The first 3 months the line was running fine. How does MWEB expect me to pay R600 for a ...
My Mweb download speeds are routinely less than 25% of the nominal rate. This evening, five speed tests taken at about 22h15 were all below 0.2 Mbps and I pay for 2 Mbps line. Slow speeds are the norm; 25th August 21h50 - below 0.1 Mbps 22nd August 21h00 - below 0.3 Mbps 13th August 18h50 - below ...
As Mweb does not care about customer service I'll be choosing another ISP to do business. It's very sad as I've been with Mweb since the beginning when mweb was brought out the black box. (to prove it I've had the following email [Email Removed] (used that for 5 years) then when polka (linked to ...
I requested over 2 weeks ago to have AVG canceled on my account, yet I see a new copy for next month has been added. Can you guys actually do your job for once, and before you send me stupid paper form I would of gladly emailed you from my mweb address but your mail portal is not working and with 4 ...
I completed an online application for an ADSL line & data package from MWEB & submitted my ID & proof of address online (14th August). I hadn't heard anything by the 16th so I called to follow-up. The operator was furiously typing while talking to me & the notification SMS's come ...
Just want to Thank Lorenzo Theunis for his constant feedback and follow ups while I was waiting for my adsl line to be installed. I had the internet up and running the same day my line was installed. Thank you for wonderful service. ...