Adsl 3gig line was not functioning and when checked by mweb said it was capped.this happened three times and each time i was told to put in extra booster and was never advised that the problem could not be diagnosed unless a technician came to the premises or that maybe i should look intoan ...
I've delt with tech support people from other ISPs before but the service I recently got from Mweb has been outstanding. I've been struggling to get my full line speed after a mweb service upgrade and called mweb tech support, the tech on the other end was helpful but the problem was too ...
Mweb I have had enough of your rubbish service. You have been billing me for the wrong product which I have asked you to amend on numerous occasions. I have a 1Mbps line yet you have been billing me for a 2Mbps line. Had I not cancelled and moved over to another ISP I would have never known you ...
I was on hold for 20 minutes then when they answerd the phone. nobody was at the phone, i waited for 5 minutes and still no respons. I was going to complain about high ping, but now its bad service ...
It has taken me nearly 3 weeks to cancel a so called free product! To date we have achieved nothing and after numerous attempts I still cannot get through to the cancellations department... So if any of the managers are monitoring this facility would some please contact me to resolve such! ...
I have iBurst through Mweb. I've been trying to upgrade my account since 19th Aug. Because, of course, when you are entitled to a higher data cap for the same price, they don't let you know! I sent Mweb an email - this was ignored. I phoned the Call Center on Wed, spoke to Kyle. He was going to ...