On 09/8/2013 I received an email from Mweb threatening to throttle me due to high consumption. This is false and I have provided them with data proving that my usage is in fact going down, not up. They further allege of traffic taking place at 0100 in the morning when all are still sleeping. I have ...
Very bad service. I am not even a month and mweb and already cancelling my subscription. This is actually a two in one complaint. I have sent billing department numerous emails regarding my invoice this month with no response. Second I have hold on for over 10 minutes without anyone answering. I ...
I have received a letter that probably 20% of MWEB's client base (definitely not 3%) has received stating that we are using TOO much of their UNCAPPED shaped service. They have a defined a fair use policy which actually has no indication of what "FAIR" is. Don't bother with your standard ...
I was contacted by Mweb when I wanted to cancel Telkom ADSL. They signed me up for a 12 month contract and I asked if it was month to month which was confirmed. When I decided to do other things and asked them to cancel the whole deal without using it, they replied I have to pay them R990 to ...
I have had better support only after I reported Mweb on Hello Peter, but the problem still continues. This is going on for months now. The line that has been reported is a Doctors line. They keep reporting it and saying it will get sorted out and it never does. This is getting ridiculous. There has ...
Hi For most people the quality of a hosting provider is generally about bandwidth and uptime. In the last 6 months that i have used mweb business hosting the uptime is just not acceptable. It seems that they have no contingency measures in place to handle data center failures. What does this mean ...