I requested the cancellation of the contract in my personal name when I applied for a new ADSL line in my business' name. MWEB has failed to process the cancellation when asked to do so in June 2013 and still holds me responsible for monthly subscription, although I have numerous emails in which I ...
I placed an order for a Standard Uncapped MWeb 2Mbps data and line service on 9 December 2013. I was advised that I would be informed once my line had been migrated from Telkom to MWeb. On 31 December 2013 I received a notification of a debit order in excess of R500. The advertised subscription is ...
I just have a 2 weeks on mweb and my dsl line is already down. logged a complain with mweb they blame telkom, called telkom they say its mweb. 1 week without internet now and im paying for not receiving a service. woke up this morning guess what mweb processed the debit order for last month and ...
Many thanks to Daniel from Tech support at Mweb for resolving my iPad / mweb email issues. You were very efficient and had a wonderful can-do attitude. you are an asset to Mweb! ...
I currently have a 1mbps un-capped ADSL subscription with Mweb. My problems began when I moved premises which meant I had to have my line migrated. My 1st phone call to Mweb was on the 3rd of December and it is supposed to take not more than 10 working days. Today is the 29th of December and this ...
This morning I checked my internet banking and was disgusted to find that 2 months (almost R500) was deducted for uncapped internet when the internet never worked. I probably logged 5 or 6 calls with the helpdesk about this issue, but after 2 weeks I decided to cancel the account and get vodacom ...