I woke up this morning to use the internet to do some online gaming (I updated the game overnight; since ISP's shape their lines during the day, I do not use my line during office hours) to find that I was throttled for using too much data for the month. This is crazy when my adsl usage for this ...
I ordered my ADSL line on 19th of December. When I call to follow up on 2 January 2014 I get a sarcastic answer saying they only start counting the turnaround time from 23rd, and they are still within their turn around. The answer is I MIGHT have connection on 8th. Really??? In this day and age, ...
I requested the cancellation of the contract in my personal name when I applied for a new ADSL line in my business' name. MWEB has failed to process the cancellation when asked to do so in June 2013 and still holds me responsible for monthly subscription, although I have numerous emails in which I ...
I placed an order for a Standard Uncapped MWeb 2Mbps data and line service on 9 December 2013. I was advised that I would be informed once my line had been migrated from Telkom to MWeb. On 31 December 2013 I received a notification of a debit order in excess of R500. The advertised subscription is ...
I just have a 2 weeks on mweb and my dsl line is already down. logged a complain with mweb they blame telkom, called telkom they say its mweb. 1 week without internet now and im paying for not receiving a service. woke up this morning guess what mweb processed the debit order for last month and ...
Many thanks to Daniel from Tech support at Mweb for resolving my iPad / mweb email issues. You were very efficient and had a wonderful can-do attitude. you are an asset to Mweb! ...