Hi, just a bit frustrated. Have been with MWEB for well over a decade, possibly even two, and have always been mostly happy with the service. Over the last two years I took advantage of their website offer for small businesses and for the most I've been happy with it. Initially you could only use ...
I just spoke to Rafiqar from the billing department after recent communications I have received of owing Mweb. I have made arrangements around May/June 2013 to have my email address [Email Removed] cancelled and only to find out that I'm still billed for it. They sent me forms for cancellations of ...
An ADSL internet problem was reported on 13/12/2013 and numerous phone calls and emails were sent since then. On advice a new router and telephone was bought, Telkom were contacted and they checked the system. Today I have to send a copy of my ID but the Mweb fax line is not working. Still no ...
After my initial complaint on HP, I received a very friendly call to remind me of the turn around time again, and I accepted it, they said my ADSL would be activated by this week. I accepted. I received an SMS yesterday confirming activation and finalisation of my order. I was so releived as I had ...
Twice I have faxed you the cancellation form, yet the account is still active, I want this canceled today, Using your service is worse than having a 250mb capped account (having to watch how much we use and your AUP business etc) I cant have m web as an ISP under these conditions, cancel with ...
To whom it may concern, I would like to know why i am being billed as i have two free months of service with the ISP called MWeb. as per telephonic conversation, upon signup. i repeated the questions as told by the consultant, which was recorded as a matter of fact. i re-questioned him on all his ...