I am sick and tired of the service given by MWEB! First my account was not updated at regular intervals, and I think this is how they intend treaking customers to go FAR beyond their allocated data and having them pay the out-of-bundle rate; my account was initially set with R350 limit and when I ...
My Telkom line was installed on 7 December 2013. I contacted Mweb (Anthea) to confirm installation and for them to covert the line to ADSL. Received an sms from Mweb on 12 December 2013 to confirm the ADSL line is complete. I have not had Internet since then. I phoned Mweb, they pass the blame to ...
I went to MWEB a few months ago, and they took over my adsl line from Telkom and started billing me. Now I have received a bill from Telkom as well for the line. I queried it with MWEB, and still waiting for them to get back to me. When you get a reply to your email that reads they will get back to ...
I returned my router to the mweb cresta branch where i bought it as it was not functioning well, it has been more then 4 Weeks. every time i call to speak to the technician i am told i will he will return my call.it seems like my router has dissapeared into thin air and everyone at the branch is ...
Just when I thought that MWeb Message Centre could not get any worse, the "Block Sender" feature got removed. One used to be able to check a few messages and then select "Block Sender" under the action tab to block a few senders at once. Here are the steps one has to follow now: ...
In the past few months my spam mail has grown rapidly! I barely ever used to receive spam through my Mweb account. Lately i have been receiving spam mail non stop! At least one every day! I have contacted Mweb and they advised me what to do, but nothing has changed. I was forwarding the spam mails ...