I currently have a 1mbps un-capped ADSL subscription with Mweb. My problems began when I moved premises which meant I had to have my line migrated. My 1st phone call to Mweb was on the 3rd of December and it is supposed to take not more than 10 working days. Today is the 29th of December and this ...
This morning I checked my internet banking and was disgusted to find that 2 months (almost R500) was deducted for uncapped internet when the internet never worked. I probably logged 5 or 6 calls with the helpdesk about this issue, but after 2 weeks I decided to cancel the account and get vodacom ...
Although I has a 2mbps uncapped account at Mweb they limit my account so much I barely can download my emails or connect to the internet. What's the point of having an uncapped account if they limit and control your usage. Mweb has no problem to take my money every month but when I want to use the ...
For 8 years i am with mweb but the last 4 months the speed and service is bad and the the people at the call center can not even listen to a question and give the wrong info. I think you useless i think its time to move on... But ja like they say welcome to new South Aftica ...
I spoke to Eldrid on 27th December 2013 for Mweb tech support to find out why I am not getting the 2mbps upgrade speed after Telkom's network upgrade in November 2013. Eldrid tells me this is because I am on a 1mbps product offering despite Telkom providing the 2mbps speed. After explaining to him ...
I have tried on and off to email out from my laptop while in Thailand and my email always accepts emails - but it is HARD to get one out the out box! it says.. Error: -17099 Administrative prohibition... ut some go out - I don't understand the bad service? ...