We opened an account with Mweb on 10 December 2013 after moving into a new home. We had successfuly processed a change of ownership through Telkom for both a landline and adsl line. The product worked for 3 days and has not worked since. We have logged complaints with both Telkom and Mweb who both ...
I have never had any problems with Mweb, up until of recent months, It's slow... i cannot accept this as i PAY my account to the fullest EVERY MONTH for almost 2 years, firstly i went off on telkom because i thought it was their fault, but they assured me the fault by Mweb. I WANT HALF OF MY MONEY ...
I was on a 2Mb ADSL Uncapped account and after downloading more than 200gb of data I was throttled to an unusable speed on my Mweb ADSL account.. I phoned Mweb and they explained to me that my account is throttled as I used too much data. They insisted that this is written in their policy and the ...
They say to you do not use to must per month but you get throtteled over 30 days but ther no strat or end date on the throtteling so that say throtteling is permanent. 8 Years i was with you and now this all you say is upgrade its only a money making scheme. Now you tell me i must wait a month to ...
So since I changed to you guys my internet is slow!! I cant do anything!! You take money from my account but dont deliver any service!! Useless just like telkom!! I changed to you for better internet! I wasted 500 on you this month thanks for nothing. People please use telkom! ...
I applied for a uncapped ADSL line. I did this over the phone. I was not informed about the ridiculous throttling policy. When they throttled me, and I called to complain, they had this "we don't give a about you" attitude and immediately asked me if I would like to cancel my account. ...