I administer our company's MWEB account and we regularly swap, add and delete mail accounts. I have found that new (sales) are handled quickly and efficiently and set up in a day. However the opposite can be said about the cancellation of mail accounts. MWEB drag their feet and if you are lucky you ...
In June 2013 we were approached to upgrade our business line to a 2mbps line. We filled in all the necessary paperwork and returned it. During this phase Mweb was very helpful and returned calls and emails. We then found out that this service involved an upgrade with our Telkom line too-an ...
I have been satisfied and loyal towards my ISP Mweb for more then 4 years and today was the first day i get told my account has been throttled. What upsets me most is that this AUP policy was never explained to me as such as i would have investigated it further in detail. I cant watch movies, ...
I had recently had a problem with the cancellation of my Mweb account which in turn had an effect on the cancellation of my telkom line that I wanted to implement. After an email to the Mweb complaints department I quickly received a reply and had great assistance in resolving the issue. A big ...
My outgoing server refused to work the whole holiday now I am back and it is the same? ...
My account has been charged with an AVG subscription. This was done by using by debit order authority details from my mweb fees. I demand an immediate refund of the R 157.89. Been trying sine early November! If any attempt is made to apportion this charge. I will go viral on Facebook ...