Hi there
i have uncapped 2mb adsl line with mweb and they say that i cant use it for uncapped as what i am paying for and because i use to much data they want to cancel my service witch i feel is wrong as i am paying for uncapped.
Quote on what they say:
You may not restrict, inhibit or interfere with the ability of any person to access, use or enjoy the Internet or the any services, or create an unusually large burden on our network, including, without limitation, continuously uploading or downloading streaming video or audio; continuous FTP uploading or downloading, or otherwise generating levels of traffic sufficient to impede others' ability to send or retrieve information, or to use the services in an abusive manner in connection with any unlimited packages, options or promotions.
According to our records this is the third notification we have issued and we are left with no choice but to initiate steps to cancel your service with 24 hours notice.
can some please help with as i don't feel this is right
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