This person was amazing to deal with, she explained everything in detail, so that we knew exactly what product to choose. Also followed up on small details, and took the time on a public holiday to confirm that we have received our product. Thank you Mweb for appointing people like this that make ...
As usual, a phone call to MWeb is a pleasure. MWeb employ the best technical staff. They can fix any problem and have such a great attitude. I have been with MWeb since 1998, I have only had the best service so will never move from MWeb. Please keep up the good work! ...
This past month we have been throttled twice, the first a few days ago but after a day the line speed returned. Though since this morning I have again been throttled. I understand their new idiotic fair usage agreement, but as a gamer I don't have much choice with the quantity I am forced to ...
I have Mweb DSL and are also my ISP. I have a 4meg uncapped service from them. I live in Constantia ara in the WC and pay web R899 per month for DSL and ISP. I reported extremely slow internet to them 4 weeks ago and despite multiple calls back to them and numerous speed tests and emails my ...
I am an existing Mweb client with a 1mb uncapped account. Recently Mweb began throttling me, to the point where I can barely open gmail, or even do basic browsing, the reason given to me was that i have downloaded 140 gigs in the last 30 days and it's excessive and the throttling is a punishment. ...
I've been using MWEB's 1Mb uncapped for a few years, but changed to a capped account in September. For some reason the MWEB user panel does not support package changes like other ISPs, so I had to contact Billing. I sent 5 emails between 23 and 26 September to change the account without a response ...