This past month we have been throttled twice, the first a few days ago but after a day the line speed returned. Though since this morning I have again been throttled. I understand their new idiotic fair usage agreement, but as a gamer I don't have much choice with the quantity I am forced to ...
I have Mweb DSL and are also my ISP. I have a 4meg uncapped service from them. I live in Constantia ara in the WC and pay web R899 per month for DSL and ISP. I reported extremely slow internet to them 4 weeks ago and despite multiple calls back to them and numerous speed tests and emails my ...
I am an existing Mweb client with a 1mb uncapped account. Recently Mweb began throttling me, to the point where I can barely open gmail, or even do basic browsing, the reason given to me was that i have downloaded 140 gigs in the last 30 days and it's excessive and the throttling is a punishment. ...
I've been using MWEB's 1Mb uncapped for a few years, but changed to a capped account in September. For some reason the MWEB user panel does not support package changes like other ISPs, so I had to contact Billing. I sent 5 emails between 23 and 26 September to change the account without a response ...
I requested an application to Bramwell Barnes at Mweb and immediately got feedback. On my part I took ages to fill in the application form but when I finally sent it to him on 11-12-2013 he responded the same day. He phoned to make sure about my details and was ready answer all my questions. The ...
Firstly I'm wondering why the premium for existing customers was not updated once the price changed. I am on 4mbit Uncapped All Inc Premium, been a customer for 4 years. I saw that the prices dropped to R769p/m. But because I am an old loyal customer I get to pay the full R899 for 2 months (maybe ...