Good day, I opened an account with Mweb at the beginning of March and thus it was only activated mid-March. I asked for a modem to be included and this was not seen through so as a result, I ended up spending nearly R5000 on a modem router and a booster at the end of March. I complained and ...
I am on a month to month contract with Mweb for internet to which I pay adsl line rental to. I am relocating in May therefore I put through a cancellation request on 03 April 2013 to cancel Mweb at the end of May. I was under the impression that my voice service with Telkom would be unaffected by ...
Thinking Mweb normally do thing quite efficiently, I phoned using my cellphone, not knowing that it'll take 30min of my time and two sales man and woman have failed to help me in anyway. I explained thoroughly that I wanted to upgrade my 1024mbps line to a 2048mbps line. The sales lady informed me ...
Mweb debited triple the debit due and insist that an upgrade application which was not completed was activated. They promised to revert within 5 to 6 working days a month ago and I have still not heard from them. They have not replied to my e-mails nor have they phoned me despite my 3 calls to ...
Good day, This isn't really a complaint, I am just having great difficulty in trying to reach the call centre to change my banking details. I recently moved to another bank and have been trying to get hold of the account department in Cape Town now for several days. My debit order has gone off now, ...
We went on the 24/04/2013 to the new Makro in Alberton and we were walking around to see what specials were on offer and the next moment Mahlong were next to us and ask us if we are interested in the promo that Mweb were offering that day and he explained every thing in detail for us and even ...