No explanation why my account is in arrears - doing my own research I see the monthly fee has been increased!!! No warning??? Have sent various mails to no avail automatic reply only To add insult they have now cut my service!!! ...
Towards the end of 2012 I signed up for a 1GB CAPPED account with MWEB for R29 p/m. All went well until beginning March 2013 when I got a bill for R529.40. After countless phone calls with the MWEB billing; sales and customer care departments it turns out the overcharge was for out-of-bundle data ...
First I tried mweb to get help with my website that we are busy building so that we can load e-commerce on the site but no luck and then I am trying to get my domain moving to another webhosting team so that my website can be loaded on the net but it has been 3 months and no luck we have been ...
I received a notification stating that my CAP was finished and I did not bother to connect to my internet again seeing that I have a contract for 8 GB ADSL p/month for R145, I received a statement stating that MWEB does NOT inform users that they are paying for more data once only they have used ...
On 9 April I requested that my service with Mweb be cancelled. I asked that the 30 day notice period be waived due to extraordinary circumstances. Mweb came back to me on 18 April in the form of Dawn Brummer, and confirmed that the notice period will be waived, and my service will be cancelled on ...
To whom it may concern I have been having constant issues with my ADSL line, and yet now again 2 days offline, I trace down the person responsible and he was only notified 30 minutes ago about a problem of 4 months old. Mweb whom is my ISP reported the problem numerous times and nothing happens. ...