I signed up with MWeb 24/7/2012 for a 1MB line. For the past 2 months I have been struggling with line speeds ranging from .1 to .5 to .6 Laid a complaint which was followed up by Mweb and Telkom Techinitians caming out testing my line and all my equipment and could not find any fault on my side. ...
A week ago a technician came to site and connected a new router onto the existing ADSL router. The problem is still there. Why not just replace the the faulty router with the new one? ...
Mweb deducting money without giving any service. Expecting me to give notice to cancel a contract when i did not receive any service from them. After various calls no one could find Mr Nefdt who was suppose to transfer the data from telkom to mweb. Mr Nefdt you are a disgrace to your company and ...
This morning i got a message that our mail is being blocked because of our I.P address 196.28.80.28 has been blacklisted. Fist of all, this I.P address does not belong to be, it belong to [URL Removed] So i called the call centre. i explained to the agent that the I.P address 196.28.80.28 has been ...
Charged unfairly for a service not received. Poor management in dealing with the dispute has led me to cancel the service and I vow to never use MWEB again. ...
After 12 years as a customer with MWeb I requested an upgrade from 3G to ADSL on 19 April 2013. I was told that my account first needed to be downgraded to a mailbox only to avoid losing my current e-mail address. The call centre agent then promptly transferred me to customer services, who in turn ...