My dad bought a new phone, the consultant never opened it in store when I got home there was a scratch on the screen, my dad took it back within the 7 days "they claim they will exchange it" the 7 days are finished, still no new phone, the service rendered is pathetic, from the sales ...
Well, here I am again! And I will keep complaining until something is done about this. The last 3 days my internet connection is dead slow again. I know MTN will respond with the following: "Kindly note that the fair usage limit has been surpassed and the data throughput has bee throttled and ...
Phone booked in for repairs. Received a quote OVER R2000 under insurance claim.which we agreed to which meant they could repair what was originally damaged on the phone. Going back and forth for almost a month. No follow up service. You have to hound these consultants. When the phone was returned ...
I reported a problem with my phone (BB9790) on 13 Aug which was send to the MTN Repair Centre at Crown Mines. The initial issue was that it automatically switched off at times, and when charging, it showed there is no battery. The Repair Centre's reply was that I had to pay in an amount of R1 ...
Good day I submitted an application for an upgrade in June 2013 to the Business KZN office. This request was handled by Sharneen Ramdeo (Durban). After a week she indicated that there was a system error and it had been escalated. After following up and receiving no feedback i was told on the 28 ...
MTN is a pathetic company unwilling to help anyone, Think twice before supporting this company, Ps. You MTN, Fix your call centers, your network is even more useless than Vodacom, Now that's bad. ...