Mtn incorrectly listed me on itc even though I was made aware that my contract has been terminated as it has reached its two years and refused to renew it. I was then given an amount I needed to pay in order to formally close the account. to my horror a few months later I discovered that I have ...
I went to Mtn in the longbeach mall to upgrade both my contracts as they had expired. I have ordered 2 Samsung Galaxy S4 mini smartphones and was told that they do not have any stock available in store as they are a small outlet. With which the consultant proceeded to tell me that the phones would ...
I have MTN contract iPhone 4s that is 19 months old. About 2 months ago the wifi greyed out and I tried all the recommended bug fixes from Apple. They are all software related. Nothing worked. Problem therefore hardware related. Discussed the problem with MTN and then learnt that the iPhone ...
MTN has deducted funds of my airtime due to their negligence, when i called 173, i was advised to call 1555, i called 1555 and then was advised that i need to speak to a technician, when i was put through to a technician, they advised me i need to call 173 again and speak to a supervisor, I did ask ...
I would like to make special mention about a fantastic employee at the MTN Black Berry Stand inside the call centre at Century City, Namely, Mr Ferlin Andrews, Ferlin is such a hugh asset to the company as he is always prepared to go the exra mile. I have gone into the shop on many occasions in ...
I AM DUE FOR UPGRADE WITH MTN & WANTED TO ADD A NOTHER LINE. i have been with MTN on contract for the past for years, i remain loyal to mtn service provider, I applied for second line and i also requested an upgrade, i was declined without giving giving a simple phone call to explain, why? i ...