Hi Veronica Dispate launching a complain with your organisation on Aug 30 2013 you responded to my complaint on Sept 04 2013 of which you said your management would look into the issue and contact me. Today is Sept 11 2013 two weeks later and no one has even bothered to call or just send an sms to ...
If memory serves me, I wrote a report just last month, You have double debited me, profusely apologised just like ya'll do every other month... Now conveniently you have suspended my account.. Can somebody please put me out of my misery. I am tired of dealing with these clowns in a call centre. I ...
Ive been trying to get hold of the mtn insurance dptmt for weeks. They never answer the phones. The last time i tried to talk to them i was kept on hold for 40 minutes. This is very annoying because i pay a premium every month but come the time when i need the help they promise, i cant even get ...
I had a contract with mtn, which they supply me with two cell phone nrs. 0832529300 & 0832529649. on 2013.04.10 I terminate the contract and MTN request me to pay an early termination fee of R811.86 into their bank account: MTNSP - account number: 4063304150. this I did on 2013.04.11 at ABSA ...
I've tried soooo many times to get my account reconnected after it was handed over to your legal department, after I've paid off all outstanding Monies as confirmed with MTN themselves. I called in and asked for a re-connection numerous times, they said that they will call me back and after a month ...
Honestly? I referred a friend to join MTN as i have been a long-time customer with you. he went in to the MTN store in Simmonds Street on Monday to apply and did not hear if his contract has been approved or not? we had to walk in today just to find out and then we were told it's approved but there ...