Hi Heather Mukhovhi The first time I notified MTN of this matter was 28 August 2013. Two weeks later the matter is still unresolved. You have no right to be calling yourselves a "customer service" area because you are failing in all respects. I expect a response in the next 24 hours or ...
Hi MTN As per previous report on 15:06:56 | Thu 15 Aug 13, I was informed that credit will be reflecting on my account on the 7 Sept 2013. There is no credit reflecting on the MTN Active site. I also wish there was a way that I could contact the relevant dept directly, as I need to make ...
After being frustrated by incompetent staff at the MTN store at Eastgate Mall, Malefetsane from the MTN port help desk went the extra mile to ensure that my issues were attended to promptly. Great service that we could do with more of. ...
I called a MTN customer care line 0831239622 and got a very bad service from a lady named Esther. I received my phone yesterday and they said my sim swap will be active between 2 and 24 hours. i called this morning spoke to Victor (very nice guy) who told me to wait another 2 hours and phone back ...
A MTN account was created using my ID, i suspect this was when i applied for car finance. The 1st month MTN debited R100, the month after R300 and that's when i realised something wasn't right and tried to cancel this account. I went in-store to MTN and cancelled the account at The Glen Shopping ...
I'm currently still holding as I'm typing this report. It's been almost 20 minutes and someone has not answered my call, the same tune being played over and over. I was given this number to call by MTN Cavendish, 083 123 6084. All I want to do is have my cell phone insured. Why should it be so ...