During the last year and a half i have experienced a marked decline in Mtn cell reception, Data and Coverage. I have complained on numerous occasions about dropped calls, poor reception to no reception and very poor data service. All i have received is empty promises and platitudes. I have been ...
After the third attempt at getting my Voicemail to work properly on my account i have now officially given up trying to be understanding with MTN's utter disaster of Customer Service. The Call Center cannot give me answers or follows up. The technical department has no clue what they are doing as ...
I can no longer access my account data usage details via MTNSP. I have tried to register a new account using Mtn Active without success. Change the system so that I can access it using my cell no and password. ...
I recently changed form a mtn contract to a pay as u go. with the aim to change to vodacom. I have been a loyal mtn contract user since the 90's. During the "migration" I have lost R2000 rand worth of airtime. OK (i suppose) that's the cost of changing providers. But to my dismay... I ...
Received R100 airtime on 11 Sept 13. That same night R10 was deducted without me calling or smsing or any downloads made. Next day another R10 dissappeared without me calling, smsing or downloading anything. Went to MTN store in Paarl. They phoned headoffice and according to them opened a link and ...
Went to take a contract was advised there a bill outstanding from my previous contract which I paid straight away, they adv it would take 24 hours for some lock to uplift so I could get my new phone, from Sunday to Thursday this week all I have heard is from David Instore and nhlanhla ntudeni from ...