I took my phone for a warranty assessment to an Mtn Service Centre in Midrand on the 7th of Septmeber 2013, it passed the assessment, meaning i was due to get a brand new phone. I followed all protocol and was promised on the 10th of September that a new phone will be on its way on the 12th or 13th ...
I had a 24 month contract with MTN on a 2Gb Top-up for the amount of R149 per month. I received an invoice from MTN on the 13th of September 2013 showing an amount of R389.00. After enquiring the invoice, the MTN consultant informed me that my 24 month contract expired hence the increased amount. I ...
I have called in to the Contract Cancellations department on the 17th July 2013, and I spoke with Keegan to cancel my contract In requesting that my contract be cancelled, I also informed Keegan that I have changed my bank June 2013 (the month before) and since the debit order will not go through ...
I upgraded from a blackberry phone to a sony xperiaV, as with my blackberry I was on the anytime top up 350, the sony contract showed that on the anytime top up 350 I would receive 350 minutes airtime, 350 mb of data, and 350 smses, only to find that when my airtime was loaded it was only 350 ...
I once again got subscribed to mobile updates, this time from Zuma Mobile Ltd at a cost of R5 each. IM NOT STUPID, so dont even ask me if I subscribed to anything or entered my number on any website or document. I was simply automatically subscribed without my knowledge and against my will to this ...
I would like to thank given nkadimeng for showing exactly why I despise mtn. She explicity told me to go to the shop where I bought my phone as its not her problem and that shouldn't make my problem hers. Suprisingly my contract is with mtn and not a specific shop given. And despite all the ...