I went to mtn on Sunday 15 sept 2013 to take a Samsung Contract phone with the TV and i was told by Tuesday i will get an answer, i phoned on Tuesday still not approved. On Wednesday i phoned and was told that Mubeen was not at work and my approval was pending and MTN had a system problem will ...
I upgraded my contract with MTN on the 5 September 2013 and chose a different package from what i had previously, i then requested to change it back to my top up 5days after and recieved a voicemail confirming it was changed, today i call the call centre to find out it was not changed, i then ...
Dear Wenzile Masina (REQ:2651941) Thank you for your reply!!! I request that you now check all correspondence between myself and MTN as your response does not even deserve a second look!!! You tell your managers, all who contacted me, to do their jobs appropriately. You will now PROVIDE ME WITH ...
On the 9th of Sep I got notified that my wife's contract (TopUp 500) is down to 0 values on airtime, SMSs and data. The next morning I queried it at MTN in the Waterfront as it is impossible that all the airtime and data was used up in the first couple of the weeks since the 21st of August. I had ...
My blackberry scroll was faulty that I took out on contract so I took it back to the store. The consultant did not advise me that if they cannot fix the phone I will be given a refurbished unit. After receiving the phone I took it back on the 3rd day the consultant said don't worry we will sort it ...
I find that you are the worst network! the worst customer service _ i have complained so many times yet you dont respond - a technician was to come out to check out the area! Am yet to be contacted in that regard! is it that you just dont care??? I mean i purchase airtime _in turn part with my own ...