I called 808 on 16 September at 18:55 and spoke to Daphney. The reason for my call was that i was very upset after i have received a bill for internet usage that amounted to nearly R390.00 whereas i do not use internet on that particular handset other than checking emails on my Gmail account. I ...
I have been an MTN Active user. On 5th September 2013 I received an sms regarding a new website for this service. On viewing it required that a registration procedure be undertaken to provide more secure communication. On the same day I undertook the registration procedure but had some problems and ...
3G signal in Vaal Triangle area is intermittent. Calling the service centre resolved nothing in 24 months. Signal varying every second, unreliable. I suggest alternative cellphone company in this area. ...
Got a call from mtn today telling me my father has racked up a R5000 bill on data usage in the 3 days he has been in the United Kingdom. This is ridiculous he has obviously switched it on using wifi and it has stayed on. They should give a option to have a credit limit on ones account. When I asked ...
My account for August 2013 was paid on 26 August (due date was 01 September) via EFT. I have used this method of payment for at least 5 years. I now suddenly receive sms's threatening to suspend my account as my account is now in arrears according to MTN. I contacted the MTN yesterday and spoke to ...
Last week Tuesday I signed a new contract for a Samsung S4 mini and a 7 inch tablet. I was told it would take 3-5 working days to get the items. This in itself is excessive, as any competent organization will not take so long to process an order. It is now going onto the 7th working day and i have ...