Never in my life have I experienced such poor service... I am livid!!! So to begin with, I have never walked out feeling positive at this MTN branch, there is always an issue. When my screen broke and I took it in for repair on the 17 June 2013 and received a SMS to collect my phone thinking it was ...
My contract is coming to an end and i'd like to cancel it once the 2 year contract expires. I went to an MTN store and was advised to contact 083-1-808. This number is forever engaged! How else can i cancel? Please respond ASAP as I must get this done and its quickly approaching the 23rd month. ...
I noticed on the 28.06. that I can not access my voicemail (pre paid service) which was unfortunate as I could not listen to the 29 birthday messages left there 2 days later nor say thank you to the senders. I then reported the incident to MTN on the same day and again on the 01.07. and 06.07. on ...
I got a new phone on Friday late afternoon from cresta mtn. I got a new Sim card with the phone an the Sim card never worked. I was told if the phone didn't work by Saturday I should return, and I did. The person helping me took the copy of the Sim card and said He will phone me back later that day ...
It has been almost 3 weeks that i have no and sometimes very poor network service, I have renewed my contract because the past two years i had good 3G service were i live, but now i only get a poor GPRS service and almost no 3G . I have reported this daily to the network coverage department but no ...
This is my 2nd Hello Peter complaint for MTNSP management, the complaints department never got back to me with a complaint that I logged on 4 July 2013. MTNSP responded as follows on Hello Peter: "Hello D-Troy, Thank you for bringing this to our attention. I am terribly sorry for the ...