When i signed my contract at MTN Randpark Ridge i requested insurance for my phone. A week later i was contacted by MTN's insurance division and i asked them to please go ahead with the insurance. Since then i have dropped the phone and it is damaged. I went to MTN only to find out that they have ...
I have a Blackberry 9790 on contact with MTN. The contact has been running for a year and a half. The phone reboots more that 8 times a day and jumping from one aplication to another without even touching the phone. Went to MTN to do a software update and when I recieved the phone back and switched ...
Two weeks ago i applied for a new line and mmy fone was delivered on the 09/09/2013, however they didnt deliver the correct phone, i then spoke to baratoa the sales consultant who was assisting me, she said i must take the phone back to mtn in morningside sandton, which i did, this was lst week ...
I contacted my Insurance agency to submit a claim for a lost phone, they advised me to get a case number from the SAPS. The SAPS has advised that I should first get a ITC blacklisted number from the Service Provider before I can make an affidavit for the insurance. I then called MTN and spoke to ...
I have been having an ongoing fight with MTN for almost a year now regarding data charges which cannot seemed to be explained on my contract. I refuse to deal with the call centre anymore as I have found the agents to be unhelpful and unfriendly. I submit all my queries via email which does not ...
I upgraded my cellphone account from top up to a contract on the 23rd of August 2013, and after few days having this new contract I realised that Mtn was charging me a lot on these PSD calls. I decide to set a limit on my account, and I went to Columbine Square where I have done my upgrade and I ...