I signed up for a cellphone contract with MTN, that comes with an iPhone 5 mobile. the micro SIM was inactive for a WEEK! so i called them and none of their call center technicians could help. i went to the branch from which i opened the account and they activated the SIM. but STILL there's no ...
My MTN 200 TopUp contract has come to an end, so I contacted MTN to find out about upgrading/changing to prepaid. I have over R1000 airtime available on the contract., however I was informed that I would lose ALL my airtime immediately, even if I upgrade to another TopUp contract. This is pathetic ...
My previous complaint was regarding me not receiving my contracted 200m p/m, on the 8th last week (start of my billing run). After a few calls and no action I eventually got to speak to Suresh on Thursday last week. On the same day I was credited with 173.3MB. When MTN called me the same day, to ...
On Saturday 14th September, I went to MTN Carlton Centre to apply for a cellphone contract - for a Sony Experia V, I specifically asked the lady at the store if they had the phone, she said yes. She said I needed my recent payslip, ID Copy and 3 Month Bank Statement. I quickly ran to my bank to get ...
Really unhappy with the service I have been receiving from the MTN branch in middelburg, 1ste of all my contract was upgraded on the 3rd of september, yesterday the 17 of september I went to the store and found out that my laptop were their, then sylvester started to register my upgraded contract ...
I have had a contract for an iphone 4s for over a year now. The normal contract is R425.00 . obviously i have set a credit limit of R1500 to avoid a massive bill. The limit has been working fine and i have been getting a debit order of about R700 each month and my services was cut off as agreed for ...