My father is 80 years old and lost his cell phone. He has now tried 3 times with the help of an Mtn outlet to do a Sim swop so he can get his no back that he has had for many years. He relies on his cell for earning a living but Mtn refuses to do the Sim swop because he cannot remember accurately ...
I am due to upgrade and order a Nokia Lumia 820 in Red from MTN Corporate. They have only white in stock and try to convince me to take white. As the upgrade is to be done by Corporate in Gauteng they refer me to the local MTN shop where I could get a Black phone. I was send back as they could not ...
Hello neoted, Please note that the number has been migrated to a prepaid tariff as requested. Thank you Wenzile Masina REQ:2650125 above is the latest response i got regarding my sim card being migrated to contract without my consent. As your earlier response said, I have been refunded the money ...
This is the second follow up after an initial complaint about terrible service in the Bedfordview area. I have had vanilla acknowledgements and promises of 24 hour action, but what has happened... absolutely nothing. Their promises of action are so much hot air. Obvioiusly these characters are more ...
In response to reply from mtn. Please note that This phone was insured so mtn being the service provider decides to give back refurbished phones, such nonsense, WHY WAS THE CUSTOMER NOT INFORMED WHEN TAKING A CONTRACT AND WHEN TAKING OUT INSURANCE ON THE PHONE -SO when faced with such issues a ...
On the 27th of Aug I went to the Rustenburg Square MTN branch to apply for a new cellphone contract, I decided on the Samsung Galaxy XCover 2, but the following day I phoned them (spoke to Nikita) and told them that I've changed my mind and would like the Nokia 301. Nikita told me not to change my ...