I upgraded my contract on Wednesday at the MTN store in Midrand and was told to come back... drive back the following day to do a SIM swap as the handsets I upgraded to uses a micro SIM since they are not allowed to do SIM swaps after a certain time, I was not happy with this arrangement since it ...
Your Ref: 0835008906 Dear Sir/ Madam, Yesterday morning there was a follow up done to my 4th query in the past 40 odd days regarding the cell phone that I paid for and cancelled more than a year ago. Firstly I must say that the service that I have received from MTN accounts is the worst service I ...
So I went to Australia and New Zealand in June this year. Apllied for International Roaming. Utilized access for a brief moment in Australia, thereafter no access available for two weeks. Got back to South Africa saw bill of R400 odd for International Roaming -?? How so? So i went to Key West Mall ...
Dear MTN. I am livid to say the least, I called into your call center to log an account query after my account was double debited for the month. I spoke to a consultant who assured me that my complaint would be logged first thing on Monday morning, this was on the 31st August 2013. She also told me ...
My daughter took out a new contract from MTN Kolonnade in May '13 1. She asked for number for life and her number changed 2. She asked for itemised billing, but only received it from July '13 after going back to the store and asking for it again 3. She has the Anytime 350 contract with R350 calls, ...
I am extremely unhappy about the service I am getting, or not getting and as I am paying for every month, I have from the afternoon being trying to connect to the Internet, with no luck. Each time I try connect, I get an error message that says "you can't connect before register an available ...