From day one the phone started to give me problems and after a week the phone went in for repairs. Before the 6 months expire in the December the phone just went dead and also did not want to charge. Now I am struggling to get the proper feedback as to what is going on and why can t the phone be ...
On my previous complaint I mentioned that Mtn did not credit my account with Data Bundle since October, and now they decide to credit my account on 27/01/2014 with only 150MB for just one month. Mtn still needs to credit my account with Data Bundle from October 2013 till January 2014 (Four months ...
1. SERVICE DELIVERY - PATHETIC - When to Cavendish Square on 19 Jan to start additional contact - Filled in forms and advised, (by Jeff) that "we would be contacted within 48 hours". Well NEVER CONTACTED ..Went back 3 days later and Jeff was not in and advised NO ONE ELSE CAN HELP and ...
I have reported a network coverage problem since October 2013 in my area. Before it was excellent, but now only getting 2G whereas in the past I did get LTE (4G). I am currently doing a research project where I am depending on sustainable network coverage throughout the year, but MTN can't deliver ...
The individual I deal with has proven to be the reason the not only I but many other business owners drive 80km just to have him attend to our needs. Truly remarkable and should be manager! ...
I reported a problem on Hellopeter 2 weeks ago. MTN's response is that they answered my query. I challenge MTN now to provide details for the public to see on how they responded. I've send Musa Twala, from MTN, 2 emails and he has not even acknowledged receipt of my emails. When is MTN going to ...