I have an AnyTime200 contract and have been experiencing problems from day 1. I never received my monthly provision on the 21st of October and the 21st of November 2013, thus my call and data usage was charged at the out-of-bundle rate. When I received an outrageous bill, I proceeded to query the ...
I took my phone to the mtn repair centre in midrand on the 21/01/2014 because my camera was faulty, the lady that booked in my phone then said they will quote me to fix my camera because my screen was cracked which I was fine with. I phoned mtn because the quote had not been sent the next day nd ...
I purchased a new cellphone on contract from MTN in December. I was told by the assistant who happened to be a trainee that the call rate was R1-00 per minute plus vat. She gave me the pricing on three occasions on the third time I asked her to make sure that the rate was R1-00 per minute. She went ...
I have two contracts with MTN, one of the contracts I did not upgrade I stopped the contract at the MTN shop in Witbank last year November 2013. When I went threw my bank statements I see that the amount is still being deducted. I went back to the lady Jeanelle at the shop, she confirmed that she ...
I have now tried to change the main members name on my contract twice and both times i get told the forms have been lost or weren't processed and that i must submit them again. I find this very ridiculous because on the system the lady that helped me could see all my old details on the computer and ...
Had a new contract last year october, actually it was an additional sim as they call it. my bill runs on the 20th they say and i added this new sim contract on the 17th. i was supposed to get prorata for bundles and airtime as they say the is no prorata for sms but when u do send as sms they charge ...