My issues started last year, when my phone was and since i was insured, i got a brand new replacement handset of blackberry 9900 from port Shepstone mtn shop IMEI 35150405212171. two months down the line, the phone started misbehaving. i then took it with its box to Harris cellular which is an mtn ...
I paid for a sim swop the 24 January at MTN Sasolburg. It is now 5 days and my new sim is still not activated. Sasolburg MTN branch is poor in service and after phoning them more that once my sim is still not activated. The MTN call center is a JOKE!!! I have been waiting on line for more that 10 ...
I have been trying to get a response via landline, mobile and email for the past 4 days. I have a billing query that I dispute. The account is completely wrong and does not reflect my calls or data usage! I am of the opinion that MTN is disrespectful to me since I delayed a payment. How can a ...
Still no improvement from MTN . BIG follow ups (please fill this and that in) and the signal is still terrible. Almost 3 years now. Many phone calls and emails. MTN don't care, just keep paying your contract. IF YOU CANT FIX THE SIGNAL, JUST TELL ME AND I WILL GO TO A CELL COMPANY THAT OFFERS ...
I had just spoken to the most arrogant call center agent for MTN. My account billing went up from 399 to 2900. I queried the amount with two call center agent each of them give me different answers. Guess what they both worked in the accounts department as call center agents why am not surprised. ...
#I took contract with mtn and agreement was that they will deduct the money monthly from my account not me paying money direct to their account. # 6 months before my contract end, MTN decided to stop deducting money from account, without my knowledge and for what reason I don't know. #I lost my ...