After weeks of trying to migrate sims and contracts I decide to rather save myself the frustration and pay R 5000 to cancel my current contract and just start afresh. Month 1: new contract 5 days in and the billing cycle ends, I get billed a full months' contract levy PLUS pro-rata 7 days ...
We all know about Bis and how most south africans want it for free downloading. Telkom mobile is currently the only network who offers cheap, reliable uncapped bis. MTN states in all their adds that UNCAPPED BIS IS BACK. Like we know, mtn previously also allowed unlimited downloading etc so it was ...
I have been sent from pillar to post by Mtn over the last 3 weeks, after having received my upgrade and decided against it once I saw the phone, I then exercised my 7 day cooling off period and returned the phone, the supplier said as soon as they receive the handset, they will inform Mtn, to ...
Kindly refer back to my Hellopeter complaint on the 16th of September REQ:2676644. I was told to contact the Coverage Department. I did so on the 18th via email. I received the auto reply email as proof that my email was indeed received and that's that last I had communication initiated by the ...
After being told that I have a 10 day cooling period to cancel a new contract, I decided to cancel due to poor network. When calling I am told that I need to take the micro sim to ONLY the service centre in Sandton. I was never told that the physical sim card would need to be returned. I came to ...
I have a pre-paid MTN micro sim card installed in my IPad 2 which only allows data access. Please note I do not have an IPhone and hence could not put the micro sim into a phone. I haven't used my IPad in a couple of months and yesterday, 9 October 2013, decided to get it up and running again. I ...