My MTN acc was in arrears and in Aril 2013 I paid the account in full and send an e-mail stating that i no longer wish to continue with my contract. Since then I have been receiving MTN statements, they are still billing me every month for my subscription. I have tried to contact them but just get ...
I ordered a phone with MTN and I was told I will do a sim swap telephonically, now four different consultants are telling me i need to go in at one of thier outlets to get it done, one says i need to call in it's just different information as if they working for a different company. It is really ...
So it's been just over a week since my phone was and i'm still without a phone and UNABLE to get hold of ANYONE on the MTN Insurance number. My claim was approved on Monday (Cecilia called me back in response to my Hello Peter complaint btw). I only spoke to her once - when SHE called ME coz ...
NEW CONTRACT SIGNED AT MTN CLEAR WATER ON 14/09. SINCE THEN NUMBER 0790037952 NOT ACTIVATED ON SYSTEM. MORE THEN 40 TO 50 CALLS TO MTN HEAD OFFICE AND STILL NOT WORKING. FIRST REASON GIVEN ..NUMBER IS A RECYCLED AND NOT READY FOR USE.MTN SWITCHBOARD STAFF TRANSFER CALLS TO VARIOUS DEPT IE ...
Me and my wife and I went to upgrade our contracts to a MTN ANYTIME 350 Samsung Galaxy SIII. The consultant told me that they are out of stock, and suggest that i must take the Samsung Galaxy S4 what is more expensive. The consultant told me that she must order it, and that I can collect it. She ...
I have logged a query with MTn regarding my bill and they told me a query is logged and i will receive my query on email which i will use to follow up. i even went to a MTn outlet for assistance and they refered me to a call centre. it's been 2 week and no one has contacted me nor sent me an email ...