I recently had a phone and thanks to mtn insurance i received a new handset and all was sorted. I am battling to get through to the Insurance call centre 0831236084 to have my new device insured and this is rather urgent. I have been trying since 9am this morning and I have had NO success. I have ...
On the 03/10/2013 received an sms on my prepaid number saying i have upgrade then i ignored it knowing its a prepaid line the on the 04/10/2013 received another sms saying i have reached my limit an line will be suspended still prepaid number. The 10/10/2013 decided to call 808 to find out 1st call ...
After waiting 30 min in a queue outside the shop which included elderly people with no chairs available it took the staff 15 min to determine if I qualify for an upgrade and my options. I was given the telephone number to contact to confirm if the have my choice in stock. After trying 3 hours to ...
On the 03/10/2013 received an sms on my 0718695570 number stating that contract has been upgrade then on the 04/10/2013 received an sms stating i have exceeded my credit limit of R300. services have been suspended for outgoing calls. regards MTNSP.(1ST CALL) Called 808 on the 10/10/2013 spoke to ...
I have been a loyal customer of MTN for 10 or 11 years now. My current cell phone (Blackberry) has unfortunatly decided to stop working, thus leaving me without a phone. I phoned an MTN branch asking if i am able to do an early upgarde (my earliest upgrade month is Jan 2014) and i will PAY in the 3 ...
I applied for a contract package at MTN Nicolway on Tuesday afternoon and have had no joy in receiving any kind of feedback from the consultant. Saying TUMI is inefficient would be an understatement... HE NEEDS TRAINING ON CUSTOMER SERVICE pleasssseee. I have had to call 5 times and on all accounts ...