I went to port my number from Autopage to MTN Tyger Valley. I did this Thursday (17/10). Lizanne (consultant) was very friendly and taking out the new contract was quick. I waited for the port to be finalised, received the sms and could collect the phone the following day. Collected the phone on ...
On the 12/09/2013 I booked my blackberry 9300 into Mtn Pavilion store for repairs. This is a prepaid cell, purchased from Truworths, on 08/01/2012. Attached to necessary booking documents, was copy of Truworths purchase receipt and warranty receipt, which clearly states the dates, for the 24 month ...
I got my new phone delivered friday 18.10.2013, I couldn't even use the phone because it kept resetting. I then returned the phone to MTN in morningside on Sunday 20.10.2013, the in store person filled in an out of box failure form, but never captured anything on the system. Now I have no phone a ...
I have had my cellphone account with MTN for the last 13 years. It was cut off today and I couldnt make any calls. Apparently it has been changed to a cash account 3 months ago. I did not request the change and this is highly inconvenient. How has this happened? ...
I have been having a problem for the past 4 months. I receive calls from random people and numbers stating that I had called them and whether or not I am from African Bank. I contacted the call center for MTN for several times now and they kept on giving me the run around. They advised me to open a ...
Usually when I call MTN customer care I feel like porting to vodacom. They have the rudest consultants ever!!! So i had problems with my data on Sat and as usual 173 consultants have no clue what's going on and they tell me to call 1555 who were even worse. Sent me back to 173 and everyone just ...