I've been trying to do a sim swap with MTN since the 9th of October. Since I could not answer certain question accurately, I was told to go to a police station to do an affidavit and send it to MTN by fax. After numerous failed attempts to fax I called the call centre and I spoke to Ndumiso Hadebe ...
I'm constantly being told I owe mtn. Each month I get it resolved and then I get the same sms again I call go through same process. This sms: Yello, overdue account warning. Please pay R 409.00 to avoid service suspension. Make payment to ABSA Bank, account no. 4063304150. Kind regards, MTN SP. I ...
I have been a client of MTN since the 90's with 5 lines on contract with them. In May 2013 I upgraded 3 lines, two from iPhone 4's to iPhone 5's and one line from a Blackberry to an iPhone. It was horrific to see that my phone bill increased in June and July from an average of R 4500 to R 9000. ...
I had MTN Uncapped Lite and I went in to MTN to find out when I had to renew my contract because I have never received correspondance at all. I went on the 20th October 2013. I was told that there is no more Uncapped Lite and that my contract was supposed to be renewed the 19th September already, ...
I have been getting calls from a private number for over two weeks now every second of the day. it is becoming a problem cannot even sleep at night with the disturbance. i have contacted mtn with my problem and was told that they cannot help me trace the number and that i would have to go to the ...
I went to numerous mtn stores all over jhb to buy a prepaid micro sim for a tablet and there is zero stock. Go Vodacom. ...