I called MTN on 21 Oct about bad reception at home. Spoke to 4 C-C people and was told the system is down and to call back when system is up again. The first I spoke to was Venessa, I asked why don't they take down details and add to the system once it is up and give clients a call-back. She just ...
Hi I sent several emails to [Email Removed] and [Email Removed] . In the first two emails I told them to transfer me from my contract to pay as you go (because my 24 month contract period has elapsed and I want to be on pay as you go). After that I sent them two or three emails requesting feedback ...
A letter was send to me that my account wasn't paid for september, which I have already paid end of August. I have faxed and e-mailed my proof of payment to MTN several times. Eventually they have received it and assured me that the payment will be allocated and everything is resolved. I phoned ...
MTN CELLPHONE CONTRACT EXPIRED AND NOKIA LUMEA PHONE WAS BOUGHT. PHONE FELL AND SCREEN CRACKED. WANTED TO CLAIM PHONE'S SCREEN BUT DECLINED DUE TO CELLPHONE NOT ON INSURANCE. NEW PHONE WAS NOT ON INSURANCE BUT OLD PHONE WAS STILL ON INSURANCE. MTN THEN SEND THROUGH THE RELEVANT PAPERWORK TO HEAD ...
I cut my sim card up with a scissors in January 2013. I have been billed for the month of 08, R1070-47, next month is R3742-22, the unbilled balance is now R4812-69, I have gone to the MTN store and was told to get an Affidavit which I have. sent it now through, my issue is that how did this ...
I have been living in Saudi Arabia for 3 months, haven't used my cell phone in any capacity since Aug 07 and now MTN have decided it is a good idea to charge me R4220.75 for expenses accrued. It is unfortunate that I have had to come to Hello Peter in order to get my MTN account addressed but I ...