Despite various attempts to get my huge problem of a cellphone bill of R73 000 resolved as well as logging the complaint on Hello Peter - still no response. In the meanwhile I have tried to get a copy of my contract from MTN to see what my rights are and can't even get that from them. There are ...
On Saturday the 12 of October, my Samsung galaxy s2 got out of my work place. 2 and bit hours later, went to the MTN store in Long-beach mall. Where i gave them the info about what happened. Donna then went to on her system to do a sim block and blacklist my phone. First she said she couldn't ...
I lodged a complaint on 22 August 2013 regarding being charged for data downloaded by a faulty handset under warranty. I was given the following reference number on the HelloPeter website in MTN's response on 31 August 2013: REQ:2599719 I have unfortunately not received any communication from MTN ...
Mtn doubled debited my bank account on the 1st october, was a wait to get my money back, they didn't refund my correct banking account that I requested, now I get a text stating my debit order returned unpaid, I'm really sick of this service, can these guys get any more messed up. Poor services and ...
MTN Ref no 104968295 and ref no: 105011762 now two weeks and no reply. (principle account holder) contract renewal to MTN500 at R599 ACTIVATED 31/08/2013. (secondary) contract renewal to MTN750 atR849 ACTIVATED ON THE 31/08/2013. The secondary cell phone was billed for data immediately from day of ...
REF 105001136 - cell 083 382 1738 . My contract expired and I requested to go over to Pre-Paid. You spend hours on the call centre 808 no just to get any service, at times I held on for over 1 hour to speak to a consultant. The previous month I had to pay R335 without receiving any free sms or ...