I have sign up a nokia lumia 925 deal with mtn. before on the website it said that the phone was 32gb build in. so after i sign up the contract, i find that out that it was a 16gigs version. Now they have changed their website to 16gigs version on all their nokia lumia 925 packages. i have laid a ...
My mobile data line has been disconnected since Friday (18/10/2013) with no apparent reason. The account is up to date in payments. I called Saturday and was told the person responsible is not in, and there's not much they (call center) can do. After my insistence, I was promised that the line will ...
Hi, My 24 month contract ended at the end of August. I chose not to renew. Mtn still continue to bill me. I called their call centre about the account. they said i was suppose to go and cancel my contract. the lady I was speaking to she said she will trans-fare me to the cancellation department. ...
I am a longstanding MTN customer - we are talking 15 years and I am trying to register on their new website and manage my account and I have been unable to do this. I sent numerous emails to their support desk and I have 2 reference numbers (being 7113138 and 7135142) but no one is able to sort ...
Unbilled invoice Please note that discounts have not been applied Date Transaction Amount 2013-10-21 National Calls R 0.00 2013-10-21 MTN 500 SUBSCRIPTION FEE R 438.60 2013-10-21 CALL LINE IDENTITY MONTHLY FEE R 7.89 2013-10-21 SERVICE FEE ITEMISED BILLING R 18.86 2013-10-21 PROMO SERVICE FEE R ...
My contract was cancelled, handset returned but I'm still waiting to be reimbursed!!! I posted on hello peter and received on 8 August 2013 I received a response that a request has been sent to the cancellations team to cancel the line and pass the credit and today I am still waiting!!! ...