I opened a new MTN account and from day one i have been having problems with this branch. 1. i was promised a phone By the Saturday at a certain time and that i could collect it. but yet the phone wasn't there and only received it the next day. 2. I continually had to phone them as they promised to ...
Two months ago I changed from CellC to MTN as they have better signal at the airport. I took a deal with the S4 that works well for my business com needs. Imagine my shock when I received my first bill and a R3000.00 charge for packet switched data. I phoned the lady that sold me the contract at ...
In September 2012 I went to the MTN store in Benmore to get my cracked HTC screen repaired (same store I had my upgrade done). The phone was booked in and was advised it would be sent to the repair centre which will call me to give me a quotation before they can start the repair work. No call was ...
I purchased a brand new iphone 5. I wanted to charge my new purchase but the charger did not work. I went in to try and sort this problem out. They tested the phone on another charger and it worked so it was clearly a faulty charger. They still insisted that i have to hand in my entire handset and ...
My tablet was from the boot of my car. The culprits spent more than R5000 within 12hours of me blocking the sim card.. when are reporting the incident the service provider informed me than the sim card was marked as usage as i only use R360 (the contact value) every month. If the service provider ...
I have been experiencing issues with the network at certain times of the day. This has been an on going trend for about 5 - 6 months now, where I've been reaching poor speeds of 0.05kbp/s to 3.kbp/s on an unthrottled line. I have been dealing with a lady named Christina on a number of occasions, ...