Call centre consultant provided with wrong information. Promised that within a period of 12hours, my cell number would be able to port back to MTN from Cell C. 24 hours later, no smses received to process porting and I am still with Cel C, called the service centre, another consultant informed me i ...
2 month ago I had to do a sim swap in my data account as the normal sim did not fit in my IPad. Since then I have been charged more than the R119 for my subscription. I queried and they advised that I am sending sms's to mobile banking. So I went back to advise that I was not satisfied with that ...
Your reference numbers 7189710 and 0058617 In the last week, the network connection has deteriorated to the point that although there is a connection, basically has very slow connec tion speed or cannot access web sites Phoned 0839001212 today ; have to deal with slow staff who are not connected to ...
On 3 October 2013 I completed a telephonic upgrade for my contract and was assured that I would receive my new handset within a week at the latest. After several unanswered emails, I received confirmation that my upgrade was successful on the 4th of October, after which I heard nothing and my ...
For 3 days I have tried to contact MTN Insurance to update my insurance. I have repsectively held on for 23, 17 and 34 minutes without speaking to anyone. This is absolutely ridiculous. It is not bad service it is NO SERVICE and in the mean time i am paying premiums! ...
Hi I took out a contract on a nokia 920 ealy this month. in the agreemant I signed that i wished to have my deductions for the payment go off on the 20th of every month. However to my surprise my deductions were going off on the 15th. I made a report of this to the branch who apologised which I ...