I have an MTN corporate contract which allows you a percentage discount. I visited a branch to upgrade my phone and change my contract but was told that even though the phone could be ordered, I would not qualify for the discount and would need to go via the corporate contract channel. I have ...
I had done a online application for MTN Direct on the 15/01/2014 it was approved on the 16/01/2014 and I was advised by the consultant sibongile that I had taken the last two phones (special deal) that were in stock, reason for not being able to choose colors I wanted. Long story short, I am still ...
So, today is exactly a week that MTN responded, from Hello Peter that they "apologise for the inconvenience, and they are so glad I have brought this matter to their attention... and they are escalating immediately to the correct parties..." wanna guess the status... they have not ...
For the pass two days I have been trying to get hold of MTN customer care (Call centre) I have recently paid the full outstanding balance on my account and wanted to upgrade my contract, I was asked to call the call centre to have my acc unlocked as its with legal. So I call and spend 30min trying ...
I reported my phone & had it blacklisted only to find the phone so had to unblacklist the phone so I called to find out what's the procedure the first person I spoke to was very helpful & even offered to give me his personal email so I can forward my details to. so I gathered all the ...
I have never subscribed to Wurup = nor Mira. I get these charges called "Content Charge" on my MTN bill - for January R171.92! This seems to be happening since July 2013! This is nothing else, but a! I logged a HelloPeter call on Mira Networks - the unsubscribed me (I never subscribed!) ...