Seriously I had enough of Mtn!! I did an upgrade 1/12/13 to a Top up 200, got my bill at the end of Dec'13 for R813.00, I phoned Nthabiseng (Store Supervisor) at the store where I did my Upgrade, Eventually after many calls and mails to her to find out whats going on with the migration and my bill ...
Recently I had my missing cell phone blocked by MTN and was given a unique ITC number. A good Samaritan has phoned my phone and now I wish to unblock it. I waited the usual 15-20min for a call centre employee to come on line. But was told in order to unblock my phone, I must schlep to a police ...
I Upgraded my contract Saturday and bought the new iPhone. Chad Jooste assisted with the upgrade and everything went smoothly, he said he applied for the sim swop and that it should be processed within 24 hours and I shouldn't use the new phone until the current phone shows an error when trying to ...
Dear Wenzile Masina, REQ:3174867 Irrespective of my credit history, I was not advised nor approve this credit limit of R5250.00. With regards to my account usage, I believe that my account was hacked into as my husband received a sms on the 05/11/2013 from phone & this wasnt sent my me - I ...
Around the 11the off Jan 2014 I loaded airtime and date around the 12 I called MTN because the airtime and date are gone. Then the... told me I must call them back on the 14/15 again then the call centre agent told me the other person don't know what they are doing as he can see what are wrong but ...
I've been subscribing to MTN's Broadband Lite Uncapped package since last year and was made aware that the connection speed would drop from 4mbps to 1 once a 3gig cap had been reached. That speed is still pretty decent and I hadn't had any issues until December 2013. The speed dropped so steeply ...