I took up a job offer in Dubai in June 2013. It would take time to get my own cell here so I decided to use my RSA MTN roaming here in the mean time. Before I left SA I informed MTN and they sent me a consent form to sign - which I did and scanned and sent back to them. I seem to recall that I ...
I've send numerous e-mails to MTN pertaining to my previous months cellphone account/statement. The amount billed is extremely high at R5000 and I requested a detailed breakdown as to the usage being billed. The response I received was only for URL access and did not provide any clarity, second ...
Hi there order of events aug/sept-083 contract cancelled with calling 808 nov-called 808-not cancelled-cancel again mtn store-upgrade 073 contract consultant calls-mistake made-083 upgraded instead of 073-but assured its rectified receives bill-3 upgrade amounts duplicated-so charge twice email ...
My cell phone line was suspended, when I called MTN call centre they advised me that my data charges was over R1500 which I don't understand as I use my data over wifi for my blackberry. I am on mtn500 option with 500mb of data. I had asked mtn to please investigate where why my data charges was so ...
Hi there I would here wish to express my utter disappointment and disgust with your service received at the Gardenroute Mall, in George. My Blackberry 9300 contract was close to expiring, so I went into the branch for an upgrade. This was on the 4th of June 2013. I was assisted by an sales person ...
I recently upgraded to an i-phone 5C. I had the phone for 4 days and all was good. Then it started having trouble finding network reception. After trying various procedures recommended by the call center and having the SIM card tested, it was decided that the phone was faulty and would need to be ...