I cancelled my MTN data contract on 27 November 2013 and a reference number was given I was told that the effective date was 27 December 2013 and that no further debit orders would therefore be deducted after this date On 7 January 2014, R149 was deducted from my account Several mails have been ...
Hi I have email MTN customer care twice about poor reception in Somerset West Last email was 23 January 2014. Previous email was months ago No response has been received or is this how you operate. Why must I post a complaint on Hello Peter in order to resolve queries. We would like to use 3G ...
I've been trying since Tuesday to complete an upgrade on my data contract (ipad) that expired on Monday. I wanted to get a iPhone 5c anytime package. Tuesday morning I spoke to Brenda who said that my data contract needed to be migrated to a voice contract and that she would get Christopher to ...
I am writing on behalf on my father who is the holder of my cellphone account. Last year August, NOTE AUGUST, i noticed that R1100 of my airtime had disappeared from one day to the next. All airtime to the last cent was gone. I then inquired about the matter and it came to my attention that my ...
I had a handset, went through to an mtn service Centre for a cheap replacement until insurance claim is processed, I am told that I am due for upgrade and this wont affect the insurance reimbursing me. I go ahead and upgrade mine and my wife's contract (BIGGEST MISTAKE EVER). Subsequently I am told ...
We are the accountants for a deceased estate. We are trying to get copy invoices that went missing, relating to a cell phone contract that our client had for business purposes with MTN dating back to April & May 2012. Speaking to a different person every time we phone, we have been requesting ...