I am now at a point where I don't know where to go to actually get some asistance with my query. Having renewed my contract at your Pavilion store when I was already 4 months out of contract, imagine my surprise when there is a R2280 downgrade package charge. I can't imagine a single intellengent ...
I bought a Samsung Galaxy S4 cellphone contract from MTN Direct (online) about 4 months ago. Recently the phone has started to give me stability issues, where it would switch off by itself with the battery still showing half full. I took out the battery to find it has been swollen. I then took the ...
I was hoping I will get an opportunity to respond on the feedback I got from Mtn regarding the dispute about the contract I had cancelled however it didn't come. Mtn has send me a half a sentence email apology about this issue without giving reasons why this has happened like this. They didn't ...
My daughter unfortunately went with MTN while I have changed to Vodacom. They unfortunately hook you in, with these upgrades... she got so excited she went in on the day her upgrade was given to her. She has always spent about R900 on her cell phone bills... but all of a sudden in the last 3 months ...
I have samsung n8000 tablet on contract with mtn, on 13 january 2014 i took it to my local mtn shop, for the tablet would not switch on when not connected to power. with the help of the friendly lady working in the shop, my tablet gets send to the MTN SERVICE AND REPAIR CENTRE, after 2 weeks, 29 ...
In December 2013 I made my last payment of R398. 00 to settle my MTN SA 24 month contract. Shockingly in January 2014 I received a message from them stating that I owe them R516.00, but how is this possible when I was told my account was paid up by the consultants. This is a bridge of my trust as I ...