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Mtn
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Mtn
Overcharged on cell phone account

I have two cell phone contracts with MTN, one on top up and the other on normal contract which has a limit of R1, 500. They deducted R1, 000 for the top up contracts which was supposed to be R315 and deducted R5, 120 for the contract which has a limit of R1, 500. Now they have blocked my phones, I ...

Mtn
NEW CONTRACT APPROVAL

I would just like to know why MTN takes so long to approve contracts? I applied for a Samsung Galaxy S3 Mini Yesterday, and there is still no news. When you apply at Cell C or Vodacom you get approval within 2 hours. The same thing happened when I took out my Samsung Tablet, I waited 5 days for ...

Mtn
NOTHING HAS BEEN RESOLVED

This is the second report I am writing about the same problem. MTN billed me twice for a 1 GB and they chardge me evry month for 150MB and that 150MB never gets loaded. I got this contract in May 2013 and from that time I have been billed for a service that I do not rceive. Further more my ...

Mtn
NO SERVICE

I HAVE REQUESTED A STATEMENT IN ORDER TO PAY MY OUTSTANDING BALANCE IMMEDIATELY, THEY HAVE FORWARDED ME A DIRECT DEBIT MANDATE FORM TO COMPLETE AND RETURN, I HAVE DONE SO AND HAVE FORWARDED SAME TO THEM VIA E-MAIL, I HAVE SENT NUMEROUS E-MAILS REQUESTING WHETHER THEY HAVE RECEIVED SAME, BUT TO NO ...